I use Outlook & I am not receiving emails from Blinq

Blinq is aware that Microsoft has recently tightened their spam filtering to a point where it is false-flagging legitimate emails as phishing or spam.

Unfortunately, we are at the whim of Microsoft & system administrators to remediate this.

I use Outlook:

To ensure messages from known addresses or domains don't get moved to your Junk Email folder, add them to your safe senders list:

1. Open your Safe Senders settings.
2. Under Safe senders and domains, select Add
3. Add mail.[blinq.me](<http://blinq.me>), [business.blinq.me](<http://business.blinq.me>) and blinq.me as these are the domains we send emails from.
4. Select Save.

My organisation uses Microsoft 365:

Your organisation’s system administrator can follow these steps to ensure emails from Blinq are delivered.

1. Open Threat Explorer in Microsoft 365 Defender, select the “Phish” tab
2. In the search, select the Sender dropdown & switch to Sender Domain
3. Type [blinq.me](<http://blinq.me/>),[mail.blinq.me](<http://mail.blinq.me/>),[business.blinq.me](<http://business.blinq.me/>) and hit Enter on your keyboard
4. Check all the boxes for emails from Blinq
5. Select Message actions above the table
6. Select Report clean
7. Check the box for Allow emails with similar attributes
8. Select Submit

You should now see that Blinq is allowed in then Tenant Allow/Block list for your account.