Claiming a refund works differently depending on where you purchased the subscription from. You can purchase your subscription from:

  1. Your iPhone or iPad
  2. Your Android device
  3. Your computer

iPhone & iPad

If you purchased your subscription from your iOS app, refunds are managed by Apple. Your purchases are tied to your Apple ID, which means we can't offer you a refund, but Apple can. Note that the refund procedures and policies from Apple apply.

  1. When you purchase an app, you get a receipt from Apple.
  2. This receipt contains a link that says 'Report a Problem'.
  3. Click on that link from within that receipt to go to Apple's portal for refunds.
  4. To claim a refund for your subscription, click on 'Subscriptions'.
  5. From here, you can report your issue, describe the details and ask for a refund.

Alternatively, contact Apple directly and follow their instructions here.

Android

Send us an email to support@blinq.app and explain your issue and ask us for a refund. Note that we may not always refund your subscription.

Computer

Send us an email to support@blinq.me and explain your issue and ask us for a refund. Note that we may not always refund your subscription.

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