▶ If you no longer have access to your email address, see the section at the bottom of this article.
What you'll need:
▶ Access to the Blinq app or dash.blinq.me
▶ A new email address that isn't already linked to a Blinq account
Via the Blinq App
Open the Blinq app and sign in.
Click the Main Menu in the top left corner.
Select Manage my account from the menu options.
From the Account menu, select Change login email.
A confirmation of your current login will appear, click Change login email to continue.
Enter your new email in the field.
Click Change login email to confirm.
Your account is now set to log in via the new email address.
Via the Blinq Dashboard (Google, Microsoft, or Apple)
Log in to dash.blinq.me from a desktop or tablet browser.
Select the Account Menu in the top left corner of the screen.
Choose Account from the drop-down.
Select Login & Security from the account menu.
Scroll to the Connections section.
Click Disconnect next to the connection provider.
Scroll up to the Password section.
Click Set Password.
Follow the prompts to create a password for your account.
Scroll up again to the Email address field and click Edit.
Update the email address field to your new email.
Enter the password you just created.
Click Save to finalize the change.
If you no longer have access to your email address
If you no longer have access to the email address associated with your Blinq account, our Support team will first need to verify account ownership before reviewing the available options.
If a password has not been created for the account, our Support team (see Need help below) may be able to assist with updating the email address once ownership has been verified.
If a password has been created for the account, we're unfortunately unable to restore access at this time. Our best recommendation is to either:
Contact your email provider and request that they reactivate your old email address, or
Create a new Blinq account using an email address you currently have access to.
Need help?
Reach out via our chat widget in the Help Center or via [email protected].